Users can make requests for service and support from your team with push notifications for fulfillment status updates.

Service Requests

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Up to the second information sharing with customizable subscription feeds allow users to choose which updates they receive.

Data Feed

2

Searchable database of FAQs, Facility Information, Schedules, and User Submitted Articles

Information Library

3
Case Study

Gateway 311

St. Louis County comprises the large metropolitan area surrounding downtown St. Louis, MO. With over one million residents, and 88 individual municipalities, the county represents one of the top 20 most populated metro areas in the country.

Key Features

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Technology Partners

With a wide array of connectivity options, you’ll only be limited by your imagination.

Info311 is a software platform solution that balances out-of-the-box ease with full customization for your organization’s needs. With a white-labeled interface and features hand-selected by your team, your users will have a tailored experience that you control both on your new web and mobile application.

Connect and Deliver

Empower your organization with next-generation communication.

FOR YOUR USERS

FOR YOUR ORGANIZATION

The Problem

With a diverse population spread out over 523 square miles, accurate and timely two-way communication with constituents was getting more and more difficult each day for the County Administration.

The Idea

If the government could pull together their information feeds, non-urgent requests, and existing FAQs, they would simplify their connection to residents and make more information available than ever before.

The Results

Gateway311, St. Louis’ custom branded Info311 app has made working with the county a breeze for all residents and brought practical information to their fingertips.

Easy to Use

Mobile and Desktop Friendly

Single Source Access to Your Information

Communicates One to Many

Secure and Safe

Integrates with Your Current Systems

Adapts to Your Needs

Streamlines Bi-Directional Communication

"

With rapid advancement in technology and our lagging adoption of 21st century technology, we knew it was time for a big change. Gateway 311 is a leap forward in how the County can communicate with each individual we serve.

RICK NOLLE

CIO, ST. LOUIS COUNTY

(636) 590-5994

Ready to launch your very own app?

Reach your employees in a whole new way and add a layer of connectivity to your building, campus, or even global facilities.

Business

1

FEATURES

Schedules of Operation

Dynamic Calendars and Events

IT Helpdesk Service and Wait Times

Emergency Procedures & Maps

Integrated Request Workflows

Company Wide Information Feed

Team and Location

Specific Notifications

PERFECT FOR

Manufacturing

Publicly Held Companies

Healthcare Campuses

Markets

Info311 serves multiple industries with customized features for your organizations specific needs
Municipalities and Counties can reach their constituents in a whole new way, allowing them to not only hear the voice of the people but respond in a dynamic and efficient way.

Communities

2

FEATURES

Public Paid and Free

Events Calendar

Multilingual Language Support

Permit/License Info and Registration

Requests and Complaint Submission

Fulfillment Notifications

Pay Fees and Fines

Report Service Needs

Voter Information

Power Outage Reporting

PERFECT FOR

Small Towns

Counties

State Agencies

Give students and educators real time information and allow them to connect with your administration and campus in a whole new way.

Education

3

FEATURES

Sports and Activities Calendar

Snow Closing Reports

New Student Onboarding

Campus Maps

Professor Open Office Hours

Greek Life Schedule

Campus Group Sign-Ups

Available Parking Spots

PERFECT FOR

Universities

High Schools

K-12 Districts

Give us a call today.

Send an Email

Streamline your communication, let your people be heard!